Our Solutions
Service Excellence
Born from operations, our expertise lies in understanding customer needs and preferences, optimising processes, and implementing innovative strategies to enhance the overall customer experience. Through analysis of customer touchpoints, we identify areas for improvement and develop tailored solutions to address pain points and elevate satisfaction levels. With our guidance and support, our clients transform their service operations to cultivate enduring relationships with their customers, driving loyalty, advocacy, and sustainable business growth.
OPEX Optimisation
Clyde Ventures can help you reduce your Operational expenditure in numerous ways. Leveraging Lean sigma to reduce waste, re-designing processes to be more efficient, improving end-to-end connectivity across supply chains using big data and harnessing the power of RPA and AI to work smarter, we have cut our Clients’ costs without compromising quality or customer experience.
Business and Culture Change
At Clyde Ventures we excel at driving business transformation and culture change for our clients. Using proven methodologies and our unique toolkit, our specialty lies in aligning strategic goals with your cultural values, ensuring engagement and adoption at every level. Our expertise and customer solutions help to empower your organisation to navigate transitions seamlessly, fostering sustainable growth and a culture of continuous improvement.
Case Studies
Clyde Ventures: Learn how we provide value to our clients.
Reduced unbilled debt resulting in collections uplift of £20m over 18 months.
Confirmed the level of debt associated with leakage and segmented the cleansed portfolio to deliver a £2m upside.
Developed a process control and exceptions management framework to facilitate the collection of over £13M in debt.
Conducted a LEAN review across a client's operations to deliver £1.95M in benefits.
Developed a value model linking operational activities to optimise regulatory outcome delivery incentives.
Implemented operational excellence and developed a new Target Operating Model to reduce headcount by 25%.
Conducted financial and operational due diligence on a technology led, energy retailer to provide assurance to support our client's proposed $20m investment.
Why Choose Clyde Ventures
Headquartered in Glasgow with a national team of more than 30 UK based General and Salesforce Consultants, we have doubled in size over the last 2 years and have now delivered multiple projects across 4 continents. Clyde Ventures' unique USP blends our experience across Industry, Operations and Salesforce with our social recruitment strategy to offer Clients an unparalleled value proposition
Value Proposition
We combine these skills to provide a technical solution that meets operational needs and generates quantifiable value at pace.
Industry
Our team have held senior positions in multiple regulated sectors such as utilities and financial services. As such, we know these industries extensively and, more importantly, understand our Client’s challenges. We are not standard integrators; we are management consultants and industry experts who use technological solutions to support the delivery of operational goals, alongside a robust and detailed value model, underpinning the benefits of the transformation.
Salesforce
Scotland’s largest independent Salesforce Integrator, we have a team of multi-certified implementation experts who have built up a compelling library of case studies on the back of numerous successful integrations which have delivered our client’s strategic outcomes. In addition, we are certified in both Net Zero Cloud and Energy and Utility Cloud implementations and are now the Salesforce partner holding the most E&U Cloud certifications in the entirety of the UK and Ireland.
Operations
Our team are born from operations, so we understand the challenges involved and have the scars. We promote transparency and collaboration. Because we provide an operational solution which is systematised with Salesforce, we create much greater value than a systemic deployment alone. We approach our engagements with an operational head, so we don’t think like a standard software integrator. We ensure that everything we do ties back to quantifiable value and we deliver that value with agility.
A Force For Social Good
We recruit 90% of our staff from the most deprived 10% of postcodes and train them with the necessary technical, analytical and industry skills needed to work as professional management consultants. This unique recruitment approach has allowed us to overcome the traditional talent supply chain issues that hinder our competitors and enables us to accelerate project delivery across multiple continents. All of our staff own shares in the business consequently, we have a team that are engaged, loyal and keen to show our clients that our recruitment model works. We are on a mission to encourage all businesses to assess, build and develop talent like we do.
Contact us
We're always here to help. Whether you have inquiries, feedback, or just want to connect, don't hesitate to reach out.
help@clydeventures.com
0141 375 1472
Suite 405-407, Baltic Chambers, 50 Wellington Street, Glasgow, G2 6HJ.
Let's get in touch, we'd love to hear from you!
